AIE Activities

AIE Activities

MANAGEMENT:

Collecting and distributing, in a fair and equitable manner, the intellectual property rights of music performers and executants through collective management.

Monitoring the compliance, implementation and development of these rights in accordance with the laws covering collective management.

Defending and improving the rights, treaties and laws which set up the rules in order to carry out the collective management effectively, with transparency and honesty, both in the analogue and digital domains, and in all territories where performers rights are respected and applied.

SOCIAL WELFARE ACTIVITIES:

AIE provides its members with insurances, financial aid and other benefits for the assistance of their immediate and sensitive needs.

TRAINING ACTIVITIES:

BECASAIE Grants, AIE Masterclasses, courses, workshops, seminars and partnerships with foreign music training projects.

PROMOTION ACTIVITIES:

Aid and financial support for concerts, festivals, contests, travels, symposiums, meetings…

Live music circuits organized and sponsored by AIE, such as:

AIEnRUTa, Artists, Jazz, Flamenco, Classics, Latin, AIEDeNUEVO, AIE-LIPA, AIE-Cervantes Institute and more.

Awards and prizes for experts and professionals from the music sector, etc.

Our manifest

  1. Intellectual property is a right, not a duty.
  2. Intellectual property rights are inherent to the human being, as is the right to freedom.
  3. Books are culture, records are culture, films are culture, theatres are culture. They all must receive a fair and equitable, nonarbitrary fiscal treatment.
  4. Fair competition in the free market is only possible when the right to free expression and free choice is ensured.
  5. Freedom of speech and expression cannot subsist without the right to free broadcasting, exposition and exhibition.
  6. We are willing to change our customs, but we do not accept external actors modifying them.
  7. Transculturation is acceptable when it is a round trip in every sense.
  8. Culture, peculiar and diverse, differentiates human beings and brings them together.
  9. We performers are not demanding State protection. We are asking for a decent care and social treatment, as we likewise request for all individuals.
  10. A society that protects and preserves objects rather than ideas is ill.
valores4

QUALITY

AIE Society of Artists, in the performance of its activity as an entity providing its members with particular member services, such as legal consulting, management of welfare and assistance funds as well as training and promotion funds, management and distribution of rights, and based in Madrid, Barcelona and Seville for all applicable activities, works daily on the continuous improvement of quality management.

In order to meet this commitment, the Board of the entity implemented a Quality Management System in accordance with UNE-EN ISO 9001 as a means to achieving the following objectives, among others:

  • Working in a respectful manner, always complying with the application of legal and regulatory requirements.
  • Achieving the full satisfaction of our members.
  • Seeking a continuous improvement.
  • Providing a framework for establishing and reviewing quality objectives.

AIE has been certified by AENOR since 2000, and AENOR Quality Certification has been renewed periodically since then.

AENOR Latest Audit Results

AENOR has performed its latest (monitoring) audit on 28 and 29 June 2017.

The objectives of the audit were the following: determining the conformity of the entity’s Quality Management System with the audit criteria to verify the fulfilment of all different applicable requirements.

AENOR has performed the monitoring audit as planned and all expected goals have been achieved. Therefore, AENOR concludes that AIE Quality Management System meets the Standard’s requirements, as well as the rest of the audit criteria (legal and regulatory requirements, customer requirements, particular requirements of the internal management system), and has been implemented effectively and successfully.

The report resulting from the audit highlights the following strengths:

  • Continued involvement of the Company’s Management Board in the maintenance and development of the Quality Management System.
  • Exhaustive process monitoring through different indicator “typologies” at various levels (BPIs, indicators linked to “Objectives”, etc.).
  • Compliance with the commitments set out in the Service Charter.
  • Content of the satisfaction reports from the Assistance and Cultural Fund.
  • Treatment and processing of suggestions reported by members.

Monitoring of affiliate satisfaction. Summary for 2017.

AIE carries out systematic measurements of the quality levels perceived by affiliates, analyses their results and evolution and acts to improve the quality of the services supplied. Quarterly reports and an annual summary of affiliate satisfaction with the services supplied are also produced.

In 2017 AIE obtained an average score of 9,0 out of 10, higher than the average score of 8,8 for year 2016.

2.739 members who have made use of AIE services in 2017 were surveyed. 708 of them replied to this survey.

The Board of Directors of AIE, which analyzes exhaustively the results of these annual surveys, thanks all members for their cooperation in improving the services supplied by AIE.

AIE Service Charter

AIE seeks the continuous improvement of management efficiency to achieve optimal economic, welfare and promotional results for performers, coordinating the excellence of the services provided as a management entity with the progressive reduction of rights management costs.

With the aim of improving this efficiency, in 2015 AIE produced and published the AIE Service Charter, which reflects a series of commitments on a good economic, legal and social management and establishes deadlines, important dates and details on the rights of members with regard to their management entity.

This Charter is a clear example of the importance of the quality and services provided to affiliates for AIE.

Furthermore, AIE periodically monitors all indicators established in the Service Charter, analyses their evolution and applies the appropriate improvements when deviations are detected in relation to the expected result.

Indeed, our commitment to transparency and accountability includes the annual dissemination of our degree of compliance with the commitments acquired under the Charter, which can be found in the Virtual Office. Find the results for 2017 here.

The results for 2017 are very satisfactory. AIE has provided 17.433 services undertaken in accordance with the Charter. Only 1 service could not be performed within the scheduled deadline -a request for the modification of personal details whose processing exceeded for 3 days.

Moreover, the distribution calendar published at the beginning of year 2017 has seen a few changes. These changes imply a reduction of about 3 to 6 months in the payment period of phonogram and videogram distributions for this year. Phonogram rights have been distributed in April and September (instead of June and December); and videogram rights, in June and December (instead of December only, as has been done until now). Complementary distributions have been performed in April, June and December as a means to making these more appropriate distributions in accordance with habitual payments. We consider this to be a fair and just action which has been duly announced to all members in the sent letter regarding the distribution of rights.

AIE Quality Policy

Find our Quality Policy here. Last update: 3 April 2018 in the Business Management Review.

Information regarding suppliers

AIE is bound to perform a periodic evaluation of all suppliers. This assessment is made annually and the criteria applied by AIE for the re-evaluation of suppliers are the following:

During the Business Management Review, the Quality Control Committee will analyze all detected incidents from each supplier. Those suppliers presenting more than 3 deviations in one year will be discontinued and will lose their status as Valid suppliers to enter the category of Not Valid suppliers.

Download AENOR Certification.

registro 9001iqnetmsc

 

 

 

AIE COMPLIES WITH THE CODE OF CONDUCT FOR FINANCIAL INVESTMENTS

Faithful to its commitment to management rigour and transparency, AIE complies year after year with the Code of Conduct approved by the Spanish National Stock Market Commission (CNMV) for financial investments performed by non-profit entities.

This Code, approved on 20 November 2003 and published in the Official State Gazette of 8 January 2004, includes several recommendations regarding risk diversification and the selection, safety and liquidity of financial investments.